Avoid Redtrailers.com

I highly encourage you to avoid ordering from Redtrailers.com. They are by far one of the most disorganized online companies I’ve ever ordered from. Took them more than a week to ship the hitch I ordered, and that was only after calling them twice. Seems they forgot to order it from their supplier. When I received the hitch, it had broken through the box, and the box was clearly reused. No tracking info was ever made available, and neither was an online system where I could track the order status.

Then, when I had to return the hitch b/c it wasn’t the best fit on the car (long story, but never installed it), it took EIGHT phone calls over a two week period to get a refund. This was on top of a 25% restocking fee that was nowhere to be found in their terms of service. Seemed to be made up by the admin staff.

Avoid these clowns.